Refund policy
**ZYPHORA TECH Return and Refund Policy**
At ZYPHORA TECH, customer satisfaction is our top priority. We understand that sometimes products may not meet your expectations. Please read our return and refund policy to learn how to initiate a return and request a refund.
**Return Policy:**
1. **Eligibility**: You may return most items within 30 days of the delivery date for a full refund, provided they are in their original condition, unused, and in the original packaging.
2. **Non-returnable Items**: Certain items, including digital downloads, opened software, and items marked as final sale, cannot be returned.
3. **Return Process**: To initiate a return, please contact our customer service team at ZYPHORATECHNOLOGY@GMAIL.COM with your order number and the reason for the return. We will provide you with a return authorization and further instructions.
4. **Shipping Costs**: Customers are responsible for return shipping costs, unless the item is defective or the return is a result of our error.
**Refund Policy:**
1. **Processing Time**: Once we receive your return, please allow 5-7 business days to process your refund. Refunds will be issued to the original payment method used at the time of purchase.
2. **Partial Refunds**: If items are not returned in their original condition, or if they are damaged, we may deduct a percentage from the refund to cover the loss in value.
3. **Exchanges**: If you need to exchange an item, please follow the return process and place a new order for the item you want.
**Contact Us**: If you have any questions regarding our return and refund policy, please don’t hesitate to reach out to our customer service team at ZYPHORATECHNOLOGY@GMAIL.COM.
Thank you for choosing ZYPHORA TECH! We appreciate your business and strive to provide you with the best gaming products and service.