Refund policy

**ZYPHORA TECH Return and Refund Policy**


At ZYPHORA TECH, customer satisfaction is our top priority. We understand that sometimes products may not meet your expectations. Please read our return and refund policy to learn how to initiate a return and request a refund.


**Return Policy:**


1. **Eligibility**: You may return most items within 30 days of the delivery date for a full refund, provided they are in their original condition, unused, and in the original packaging.


2. **Non-returnable Items**: Certain items, including digital downloads, opened software, and items marked as final sale, cannot be returned.


3. **Return Process**: To initiate a return, please contact our customer service team at ZYPHORATECHNOLOGY@GMAIL.COM with your order number and the reason for the return. We will provide you with a return authorization and further instructions.


4. **Shipping Costs**: Customers are responsible for return shipping costs, unless the item is defective or the return is a result of our error.


**Refund Policy:**


1. **Processing Time**: Once we receive your return, please allow 5-7 business days to process your refund. Refunds will be issued to the original payment method used at the time of purchase.


2. **Partial Refunds**: If items are not returned in their original condition, or if they are damaged, we may deduct a percentage from the refund to cover the loss in value.


3. **Exchanges**: If you need to exchange an item, please follow the return process and place a new order for the item you want.


**Contact Us**: If you have any questions regarding our return and refund policy, please don’t hesitate to reach out to our customer service team at ZYPHORATECHNOLOGY@GMAIL.COM.


Thank you for choosing ZYPHORA TECH! We appreciate your business and strive to provide you with the best gaming products and service.